Why We Collect Your Information

We use your information to:

• Create and manage your account

• Save your progress and preferences

• Provide insights and learning resources

• Improve our services

• Respond to support requests

• Keep the platform secure

Our Legal Basis

We process your information based on your Consent

By creating an account and agreeing to this notice, you consent to our use of your

information for the purposes described above.

You may withdraw consent at any time.

Third Party Disclosure

JT may disclose your personal information to members of the JT Group. JT will also

disclose it to our external third party, Learning Pool, for the purpose of creating and

managing your account.

Requests for IT support from Learning Pool for anyone under the age of 16 needs to be raised by a teacher, parent or legal guardian to support@learningpool.com

Cybersecurity Response

We may also work with specialist third party cybersecurity partners, including JCSC, to help us detect, investigate, and respond to cyber threats. In the event of a security threat or incident, we may share limited and relevant data, only where necessary, to investigate the threat or incident and protect affected individuals. These actions are taken to maintain the security of our systems and safeguard the interests of our customers and business. We rely on legitimate interests as our legal basis for this type of processing.

Retention of Personal Data

Your account will be live for a period of six months from the start date on your account.

After this time, your account and all of your associated data will be deleted.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents,

contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site

provide a better user experience. In general, cookies are used to retain user

preferences, store information for things like shopping carts, and provide anonymised tracking data to third-party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser. Or you can take a look

at the About Cookies website, which offers guidance for all modern browsers. We also have a cookie policy, which you can find here.

Our full Privacy Policy can be found here Privacy Policy - JT Global